Services & Support

Services & Support

Services & Support


Sales Queries

For more information on subscriptions and rating services, please contact our business development officer:
Fabrice Toka: +27 11 784 1771 / +27 87 701 5976 (.(JavaScript must be enabled to view this email address))
Paul Greeff: +27 11 784 1771 (.(JavaScript must be enabled to view this email address))


Technical Queries

For more information, please contact GCR Ratings at the closest location:

South Africa / SADC: Marc Joffe (Chief Executive Officer): +27 11 784 1771 (.(JavaScript must be enabled to view this email address))
Mauritius: Vikash Ramdaursingh: +230 489 2564 (.(JavaScript must be enabled to view this email address))
East African Regional:  Sam Omukoko: +254 20 250 696 (.(JavaScript must be enabled to view this email address))
West African Regional: Bisi Ajiboye: +23 41-462 2545, +23 41-460 5001 (.(JavaScript must be enabled to view this email address))


For Sector Specific Technical Queries

Please contact our sector heads on one of the email addresses listed below.

Insurance: Yvonne Mujuru: .(JavaScript must be enabled to view this email address)
Corporate & Public Sector Debt: Eyal Shevel: .(JavaScript must be enabled to view this email address)
Banks & Non-Bank Financial Institutions, and Funds: Matthew Pirnie: .(JavaScript must be enabled to view this email address)
Structured Finance & Securitisation: Yohan Assous: .(JavaScript must be enabled to view this email address)
Client services: Nana Myeza: .(JavaScript must be enabled to view this email address)


Administrative Queries

GCR is committed to providing the highest level of service to our clients. Please see below for contact details pertaining to administrative issues.

Client Services
Nana Myeza: .(JavaScript must be enabled to view this email address)


Technical Problems
To report a problem with the website, please e-mail .(JavaScript must be enabled to view this email address). If you are reporting an error, please include detailed information on:

  • which section of the website the error occurred in
  • the steps taken to the point of the error
  • what is the full error message?
  • contact details to provide feedback

Product Feedback

Your feedback and comments are very important to us. In order to deliver the highest quality of products and services, we invite your suggestions, ideas, or other concerns or complaints regarding our product. Please forward your feedback to: .(JavaScript must be enabled to view this email address)