Services & Support

Services & Support

Services & Support


Sales Queries

For more information on subscriptions and rating services, please contact our business development officer:
Paul Greeff: +27 11 784 1771 (.(JavaScript must be enabled to view this email address))


Technical Queries

For more information, please contact GCR Ratings at the closest location:

Head Office: Marc Joffe (Chief Executive Officer): +27 11 784 1771 (.(JavaScript must be enabled to view this email address))

SADC Regional Office: Mildred Jiriengwa: +26 34 446 921 (.(JavaScript must be enabled to view this email address))
East African Regional Office:  Sam Omukoko: +254 20 250 696 (.(JavaScript must be enabled to view this email address))
West African Regional Office: Bisi Ajiboye: +23 41-462 2545, +23 41-460 5001 (.(JavaScript must be enabled to view this email address))


For Sector Specific Technical Queries

Please contact our sector heads on one of the email addresses listed below.

Insurance: Marc Chadwick: .(JavaScript must be enabled to view this email address)
Corporate & Public Sector Debt: Eyal Shevel: .(JavaScript must be enabled to view this email address)
Banks & Non-Bank Financial Institutions, and Funds: Omega Collocott: .(JavaScript must be enabled to view this email address)
Structured Finance & Securitisation: Emma-Jane Fulcher: .(JavaScript must be enabled to view this email address)
Client services: Nana Myeza: .(JavaScript must be enabled to view this email address)


Administrative Queries

GCR is committed to providing the highest level of service to our clients. Please see below for contact details pertaining to administrative issues.

Client Services
Nana Myeza: .(JavaScript must be enabled to view this email address)


Technical Problems
To report a problem with the website, please e-mail .(JavaScript must be enabled to view this email address). If you are reporting an error, please include detailed information on:

  • which section of the website the error occurred in
  • the steps taken to the point of the error
  • what is the full error message?
  • contact details to provide feedback

Product Feedback

Your feedback and comments are very important to us. In order to deliver the highest quality of products and services, we invite your suggestions, ideas, or other concerns or complaints regarding our product. Please forward your feedback to: .(JavaScript must be enabled to view this email address)